Frequently Asked Questions

Do you ship outside the U.S.?

No we do not ship outside U.S.

How soon will my order arrive?

Order should arrive 3 days after order unless specified faster shipping

How do I know my order will arrive fresh?

Boxes will be packed and shipped same day with cold packs when necessary

Do you ship to P.O. Boxes?

No P.O. boxes. Recommend shipping to place of business if unavailable to receive packages.

Can I request a custom order for a special event? If so, can I get custom packaging?

Yes, custom orders need advance notice call for more information

How long can I store your chocolates?

Prefer chocolates to be consumed within 1 week but can be stored for2-3 in refrigerator wrap in airtight container or sealable bag. Allow one day at room temperature before eating to maximize flavors.

Are your products organic?

They are not certified organic

Do you offer any sugar-free options?

No sugar free options as of yet

Do you have options for individuals with gluten, dairy, or nut allergies?

Call or email for guidance on allergies.

What is the cocoa content of your chocolates?

Ranges vary from 35%-80%

What does your name “Tradestone” mean?

Tradestone is a term we came up with referring to the marble or stone chocolatiers or confectioners use to work on.

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